Thursday, 8 June 2017

Reflect on what you have learnt about the role of emotional intelligence in interpersonal communication. “How good are you at social awareness and at developing relationships?”

Emotional intelligence (EI, or EQ) is the ability to identify and manage one owns emotions and the emotions of others.

In my opinion, EQ is an essential component that helps to improve and build my own interpersonal communication skills as from a task we did regarding Daniel Goleman, I too agree that success is more closely related to EQ than it is to IQ.

I am confident that I have good social awareness and at developing relationships. During my national service(NS), I have taken leadership roles that enhance my internal motivation, building social skills and being self-aware which are the components/characteristics of Emotional Maturity.

Few points I have learned when I was an officer in NS are, it is important that I first gain the respect of my peers and building good relationships with my subordinates or even superiors to get the job done. For example, during route marches, a lot of preparation task such as liaising with store personnel, making a co-ord with my commanders are essential for my conducts to be smooth. I would like to state this quote that means a lot to me which is “If you want to go fast, go alone if you want to go far, go together”. In this world, emotional intelligence is much more sought after compared to having good IQ.

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