It has been a long 13 weeks since the start of interpersonal and works communication module and the journey was challenging and yet fulfilling one. Right from the very first day of the lesson, I felt compelled yet excited to learn this module. I learned about the importance of communication skills, process, models, and channels as well. Thankfully, I have achieved the objectives that I set at the beginning of this course which is having a flexible and open mind to improve my body language as well as boost confidence level in public speaking.
Besides the objectives that I have set for myself, I also learned more about “Conflict management” and relationships in the workplace” where leadership played a part in the latter. Thomas-Kilmann Conflict Mode Instrument(TKI) helped me to learn that there is 5 conflict management mode that will help me in working in teams as conflicts between team members are inevitable.
Adapting Danial Goleman Emotional Intelligence management strategy have also empowered me with the ability to identify my own emotions which lead to boosting my confidence level especially when I am doing a presentation towards a huge crowd. Personally. with this management strategy, I am now able to manage my own emotions knowing that it has the capacity to influence people around me both positively and negatively.
In forming a group of five team members, we displayed teamwork, mutual understanding, and trust to complete the video production as well as power point presentation. Being the leader of the group, I learned how to be effective and precise in spreading out a task for each member to complete so that everyone contributes fairly. In addition, I sincerely appreciate that my group members were very easy to work with and they did their assigned task when the deadline is nearing.
With other various communication strategies, such as the six seconds EQ model, it molded me into a better effective communicator that integrates me to stop, think and analyze a situation before speaking. Furthermore, I must manage my nonverbal cues to prevent unnecessary misunderstandings.
Overall, the project and mini-presentations have been a lot of fun and challenging experience right from the start to the finish. As well as producing the five-minute video skit production regarding workplace abuse was very rewarding. This could not have been possible without good teamwork and everyone’s participation. Lastly, I believed that I became a better communication and I hope to work with my classmates again.
Edited 110817
